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Last Updated: 14 APRIL 2026

This Privacy Policy applies to the Flame Music Festival website, services, and any related interactions
(online and offline).

We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

 

1. What Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing details (when purchasing tickets)
   

Usage Information

• IP address

• Device and browser info

• Pages visited and actions on our website
   

Optional Information

• Social media interactions

• Preferences (music taste, events interest)
  
   

2. How We Collect Information

We collect data in different ways:

• When you buy tickets

• When you sign up / contact us

• When you browse our website (cookies & analytics)

• From third-party platforms (e.g. ticket providers or social media)
  
   

3. How We Use Your Information

We use your data to:

• Process ticket purchases

• Provide customer support

• Send important updates (tickets, event info)

• Improve our website and user experience

• Send marketing & promotional content (only if you agree)

• Ensure security and prevent fraud
  
   
   

4. Sharing Your Information

We may share your data with:

• Ticketing platforms & payment providers

• Event partners (artists, venues, sponsors)

• Service providers (hosting, analytics, email tools)

We do not sell your personal data.
 

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5. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Opt out of marketing emails anytime

• Request information about how your data is used

To exercise your rights, contact us at:
flamemusicfestival@gmail.com
 

6. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance

• Analyze traffic

• Personalize content

You can disable cookies through your browser settings.

 

7. Data Security

We take reasonable measures to protect your data.
However, no system is 100% secure.

 

8. Third-Party Links

Our website may contain links to third-party services.
We are not responsible for their privacy practices.

 

9. Children’s Privacy

Our services are not intended for users under 16.
We do not knowingly collect data from minors.
 

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10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

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11. Contact Us

For any questions regarding this policy:

Email: flamemusicfestival@gmail.com
Location: Athens, Greece